Returns & Exchanges

At The Onion Store, we want you to love every layer of your outfit, which is why we offer a 30-day window for returns or exchanges on all unworn items. If your purchase doesn't fit your style, our streamlined process ensures a hassle-free resolution.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Place the original items with all tags attached into the shipping box and include the packing slip provided in your portal.

• 3.
  Ship It Back

  Affix the prepaid shipping label to your package and drop it off at any authorized carrier location near you.

• 4.
  Receive Your Refund

  Once our warehouse inspects the return, your refund or exchange will be processed within 5 to 7 business days.